All formulas for connected commerce

23 > 25 September 2014

PARIS I PORTE de VERSAILLES I pavilion 7-3

BOOK YOUR STAND

They took part in the show

Hear what leading figures had to say trough their strategic vision on the market at the E-Commerce Paris 2013 conferences. Plenary conferences, Keynotes, Best Practices as well as Special Sessions : more than 30 conferences where specialist shared their experience and expertise.

  • Bernard Lukey YANDEX Europe AG
  • Dominique Piotet REBELLION LAB pour ZAPPOS
  • Maelle Gavet OZON
  • Frank Zayan GALERIES LAFAYETTE
  • Nicolas Franchet FACEBOOK
  • Emmanuel Greau DIRECT OPTIC
  • Lac Tran WEB2ASIA
  • Philippe Plichon GOOGLE
  • Isabelle Moins GROUPE APRIL
  • Cyril Olivier KIABI.com
  • Nicolas Le Hérissier HOURA.fr
  • Arnaud Bouchard CAPGEMINI CONSULTING
  • Anne Laure Constanza ENVIE DE FRAISE
  • Thierry Petit SHOWROOMPRIVE
  • Denis Terrien GROUPE 3SI
  • Stéphane Mouliere AFNOR
  • Bertrand Krug MEDIAMETRIE
  • Gilles Granger VINIVI
  • Silvie Joseph LA POSTE
  • Veit Fuhrmeister EXPEDIA
  • Erik-Marie Bion MICROSOFT
  • Christian Pimont FEDERATION DE L'HABILLEMENT
  • Stéphanie Jallet MONOPRIX
  • Yves Tyrode VOYAGES-SNCF.COM
What was the programme in 2013

The Cross-Channel event

Whats new in

2014

E-Commerce Paris is the biggest international event dedicated to Connected Commerce to take place in Europe this year: more than 30,000 brands and e-merchants will be there to find the best suppliers among the 500 participating companies, and to get a global vision of the sector’s issues through a programme of more than 300 conferences.

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LE PROGRAMME DU SALON

Sélectionner le jour de votre convenance 

09/14

10H00

Ouverture du salon Nullam vel mauris nulla, non interdum velit. Nullam et ligula

  • 10H30
    Conférence | La user expérience
  • 11H00
    Workshop | Le paiement 3d Secure
  • 11H30
    Conférence | Le Cross Canal
  • 12H00
    Déjeuner Officiel
  • 13H30
    Conférence | La stock en temps réel
  • 14H00
    Workshop | Le tunnel d’achat
  • 14H30
    Workshop | Le tunnel d’achat
  • 10H30
    Conférence | La user expérience
  • 11H00
    Workshop | Le paiement 3d Secure
  • 11H30
    Conférence | Le Cross Canal
  • 12H00
    Déjeuner Officiel
  • 13H30
    Conférence | La stock en temps réel
  • 14H00
    Workshop | Le tunnel d’achat
  • 14H30
    Workshop | Le tunnel d’achat

recevoir le programme

  • 10H30
    Conférence | La user expérience
  • 11H00
    Workshop | Le paiement 3d Secure
  • 11H30
    Conférence | Le Cross Canal
  • 12H00
    Déjeuner Officiel
  • 13H30
    Conférence | La stock en temps réel
  • 14H00
    Workshop | Le tunnel d’achat
  • 14H30
    Workshop | Le tunnel d’achat
  • 10H30
    Conférence | La user expérience
  • 11H00
    Workshop | Le paiement 3d Secure
  • 11H30
    Conférence | Le Cross Canal
  • 12H00
    Déjeuner Officiel
  • 13H30
    Conférence | La stock en temps réel
  • 14H00
    Workshop | Le tunnel d’achat
  • 14H30
    Workshop | Le tunnel d’achat

recevoir le programme

  • 10H30
    Conférence | La user expérience
  • 11H00
    Workshop | Le paiement 3d Secure
  • 11H30
    Conférence | Le Cross Canal
  • 12H00
    Déjeuner Officiel
  • 13H30
    Conférence | La stock en temps réel
  • 14H00
    Workshop | Le tunnel d’achat
  • 14H30
    Workshop | Le tunnel d’achat
  • 10H30
    Conférence | La user expérience
  • 11H00
    Workshop | Le paiement 3d Secure
  • 11H30
    Conférence | Le Cross Canal
  • 12H00
    Déjeuner Officiel
  • 13H30
    Conférence | La stock en temps réel
  • 14H00
    Workshop | Le tunnel d’achat
  • 14H30
    Workshop | Le tunnel d’achat

recevoir le programme

SOLUTION WORKSHOPS 2014 TOPIC

technologies

  • Choosing A PLATEFORM

    Once you have found an idea, how do you choose your technological solution: industrial platform, open-source development, delegation, packaged platforms and/or membership to a marketplace?

  • Creating & developing your website

    Choosing all the components of a site: ergonomics, hosting, mobile component, speed optimisation solutions, payment, certifications...and of course how to develop it (A/B testing, cart optimisers, etc.)

  • Choosing a payment solution/m-payment

    Tools and solutions enabling online retailers to offer their customers to finalise their purchases through a secured, ergonomic and innovative solution, on one or several terminals, either independently or in an integrated way.

Digital marketing

  • Recruiting and building loyalty

    Tools and techniques for attracting and retaining customers, optimising campaigns (emailing, loyalty-building solutions, competitions, etc.)

  • Using data and measuring effectiveness

    Solutions to improve your knowledge of your customers through the use of data(CRM, Datamining, Surveys, Big Data, etc.) Tools and techniques to measure and optimise performances (Webanalytics, Social Media optimisation, etc.)

Customer experience

  • Optimising the customer relationship

    Before, during and after the sale: services to inform, satisfy and assist the customer (call centers, chat support services, virtual assistants, after-sales service, etc.)

  • Exploiting multiple screens

    Tools and techniques to take advantage of the trend for multiple devices (Mobiles, Tablets, Smart TVs)

  • Engaging customers

    Tools and techniques to cultivate your reputation, to make customers latch onto the brand to guarantee their loyalty and develop sales (e-reputation, Social Marketing, etc.)

  • Developing cross-channel distribution

    Solutions to develop cross-channel marketing, to link up in-store and digital: web to store, click & collect, digitalisation of the point of sales, unified experience, etc.

Logistics

  • Developing and optimising logistics

    Solutions and services for the shipping or return of the customer's purchase taking into account security, speed, proximity and cost (logistics hubs, carriers, freighters, postal services, packaging, etc.). Stock management and logistics optimisation.

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